According to the Fair Credit Reporting Act, which of the following does an insurer NOT need to do?

Under the Fair Credit Reporting Act (FCRA), insurance companies are required to adhere to certain obligations regarding consumer information and the use of credit reports. While insurers are mandated to inform applicants in case of adverse actions, such as when an application is denied or when a credit report is used to influence such decisions, they do not have a specific requirement to discuss credit history inconsistencies directly with the applicant.

The obligations outlined in the FCRA include informing the applicant if an application is denied due to information from a credit report, notifying them of an ongoing investigation if it pertains to their application, and providing details regarding the scope of that investigation. These provisions are designed to protect the consumer's rights and ensure transparency in the underwriting process.

In contrast, discussing inconsistencies in credit history is not explicitly required under the FCRA. This means that while insurers might choose to do so for customer service or to clarify issues, they are not legally obligated to engage in that dialogue as part of the requirements set forth by the Fair Credit Reporting Act. This highlights the focus of the FCRA on consumer notification regarding adverse actions rather than on a detailed discussion of credit histories.